Inbound Sales are Heading Out | Sales Strategies

June 23, 2017


In the next 5 years, we are going to lose 33% of all inside sales jobs that are focused on order taking, and I estimate that over the next 10 years, all of those jobs will be gone for good.

Before you dismiss this statistic, hear me out. I have clients in the B2B segment who are doing this already. We’re seeing automation in the aerospace industry, the oil and gas industry, the software industry, and so on.

Any time a company can take a fairly routine process and automate it, they will. Click To Tweet

So what do we need to do? If you’re in an inside sales role and you mainly focus on order taking, you need to reskill. You need to learn how to add value to the sales process and to your company. Don’t be afraid to ask questions, learn facilitation skills, and facilitate the buying process.

As a sales leader, you need to get in front of this solution before it happens to you. Be proactive. Look for ways to retool and restructure your sales organization so that your inside salespeople are truly salespeople instead of order takers. Remember, customer demand is driving this change in buying power, and any time a customer wants to buy outside of a 9-5 work schedule, we can be replaced by an app.

What are you doing to make sure you don’t become one of those statistics?

Let me help you by providing tactical feedback on how to address your greatest business challenges and dramatically improve your results along the way. Learn more here.

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